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Professional Diploma in Customer Relationship Management
Sunday, 28 April 2024 09:51:06
     

Enhance your career with our Professional Diploma in Customer Relationship Management program. Dive into the world of building strong customer relationships, understanding consumer behavior, and implementing effective CRM strategies. Our comprehensive curriculum covers topics such as customer retention, data analysis, and communication techniques. Gain practical skills through real-world case studies and hands-on projects. Our experienced instructors will guide you through the latest industry trends and best practices. Elevate your expertise in managing customer interactions and driving business growth. Join us and become a sought-after CRM professional in today's competitive market. Take the first step towards a successful career in customer relationship management.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Relationship Management
● Understanding Customer Behavior
● Building Customer Loyalty
● Customer Service Strategies
● Managing Customer Feedback
● Implementing CRM Technologies
● Data Analysis for CRM
● Customer Retention Techniques
● Conflict Resolution and Complaint Handling
● Ethical Considerations in CRM
● Case Studies in CRM
● Final Project and Presentation
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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