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Professional Certificate Course in Deal With Customers Face To Face
Sunday, 28 April 2024 13:17:30
     

Are you ready to enhance your customer service skills and excel in face-to-face interactions? Our Professional Certificate Course in Deal With Customers Face To Face is designed to equip you with the essential tools and techniques to effectively engage with customers in a variety of settings. This comprehensive program will provide you with the knowledge and confidence to handle challenging situations, build rapport, and exceed customer expectations.Throughout the course, you will delve into core modules that cover a range of topics essential for successful customer interactions. You will learn how to effectively communicate with customers, understand their needs, and provide personalized solutions. Our experienced instructors will guide you through role-playing exercises and real-life scenarios to help you develop your interpersonal skills and build your confidence in face-to-face interactions.In addition to communication skills, the course will also focus on conflict resolution techniques, de-escalation strategies, and effective problem-solving methods. You will learn how to handle difficult customers with professionalism and empathy, turning potentially negative situations into positive outcomes. By the end of the program, you will be equipped with the tools to handle any customer interaction with grace and confidence.Our Professional Certificate Course in Deal With Customers Face To Face is ideal for anyone looking to enhance their customer service skills, whether you are a seasoned professional or just starting out in your career. The practical skills and knowledge you will gain from this course are applicable across a wide range of industries, making it a valuable asset for anyone working in a customer-facing role.Join us and take the first step towards becoming a customer service expert. Enroll in our Professional Certificate Course in Deal With Customers Face To Face today and unlock your full potential in customer interactions. Let us help you build the skills and confidence you need to excel in face-to-face customer interactions and stand out in today's competitive job market.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our Professional Certificate Course in Deal With Customers Face To Face! This program is designed to equip you with the essential skills and knowledge needed to excel in customer-facing roles. Our curriculum highlights a comprehensive range of topics that are crucial for effectively dealing with customers in various situations. You will learn how to communicate effectively, build rapport, handle difficult customers, and resolve conflicts professionally. Additionally, you will gain insights into customer psychology and behavior, enabling you to anticipate and meet their needs effectively.The course is structured to provide you with practical, hands-on experience through role-playing exercises, case studies, and real-world scenarios. You will have the opportunity to apply your learning in a simulated customer service environment, allowing you to hone your skills and build confidence in dealing with customers face to face.Our experienced instructors bring a wealth of knowledge and expertise to the program, ensuring that you receive high-quality instruction and guidance throughout your learning journey. They will provide you with personalized feedback and support to help you maximize your learning potential and achieve your goals.Upon successful completion of the course, you will receive a Professional Certificate in Deal With Customers Face To Face, demonstrating your proficiency in customer service and your commitment to excellence in customer-facing roles. This certificate will enhance your credibility and marketability in the competitive job market, opening up new opportunities for career advancement and growth.Join us today and take the first step towards mastering the art of dealing with customers face to face. Enroll in our Professional Certificate Course and embark on a rewarding journey towards becoming a customer service expert. Let us help you unlock your full potential and achieve success in your customer-facing career.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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