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Postgraduate Programme in Customer Service And Communication
Friday, 20 September 2024 17:53:46
     

Enhance your career prospects with our Postgraduate Programme in Customer Service And Communication. This comprehensive course equips you with the skills and knowledge needed to excel in the dynamic field of customer service. From effective communication strategies to conflict resolution techniques, you will learn how to deliver exceptional customer experiences. Our experienced instructors will guide you through real-world case studies and practical exercises to ensure you are well-prepared for the challenges of the industry. Join us and take the next step towards a successful career in customer service and communication. Enroll now to unlock your potential and stand out in the competitive job market.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Customer Relationship Management
● Effective Communication Strategies
● Service Excellence in Customer Interactions
● Conflict Resolution and Negotiation Skills
● Managing Customer Expectations
● Digital Communication in Customer Service
● Cultural Sensitivity and Diversity in Customer Service
● Leadership and Team Management in Customer Service
● Ethics and Professionalism in Customer Service
● Customer Feedback and Continuous Improvement.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

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