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Postgraduate Certificate in Stakeholder Engagement And Customer Service
Friday, 20 September 2024 17:56:40
     

Elevate your career with our Postgraduate Certificate in Stakeholder Engagement And Customer Service program. Gain the essential skills and knowledge to effectively engage with stakeholders and deliver exceptional customer service. Our comprehensive curriculum covers topics such as stakeholder analysis, communication strategies, conflict resolution, and customer relationship management. Through a combination of theoretical learning and practical application, you will develop the expertise needed to excel in roles that require strong stakeholder engagement and customer service skills. Join us and take the next step towards becoming a successful professional in the field of stakeholder engagement and customer service.
Apply now to secure your spot in this dynamic program.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Principles of Stakeholder Engagement
● Customer Relationship Management
● Communication Strategies for Stakeholder Engagement
● Managing Customer Expectations
● Stakeholder Analysis and Mapping
● Conflict Resolution and Negotiation Skills
● Ethical Considerations in Customer Service
● Technology and Tools for Stakeholder Engagement
● Measuring and Evaluating Stakeholder Engagement Initiatives
● Developing a Stakeholder Engagement Plan
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognized awarding body or regulatory authority.

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