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International Diploma in Remote Support And Help Desk Management
Thursday, 02 May 2024 11:56:32
     

Embark on a transformative journey with our International Diploma in Remote Support and Help Desk Management program. This comprehensive course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of remote support and help desk management. Throughout the program, you will delve into a range of core modules that cover key topics such as remote troubleshooting, customer service best practices, ITIL framework, ticketing systems, and remote communication strategies. You will also learn how to effectively manage remote teams, handle escalated support issues, and optimize help desk operations for maximum efficiency. Our experienced instructors will guide you through hands-on practical exercises, case studies, and real-world simulations to ensure you are well-prepared to tackle the challenges of remote support and help desk management. You will also have the opportunity to collaborate with fellow students, share insights, and build a strong professional network that will support you throughout your career. By the end of the program, you will have gained a deep understanding of the latest trends and technologies in remote support and help desk management, as well as the confidence to take on leadership roles in this fast-paced industry. Whether you are a seasoned professional looking to upskill or a newcomer to the field, this diploma will provide you with the tools and expertise you need to succeed. Join us today and take the first step towards a rewarding career in remote support and help desk management. Let us help you unlock your full potential and achieve your professional goals. Enroll now and become a part of our vibrant learning community dedicated to excellence in remote support and help desk management.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
Welcome to our International Diploma in Remote Support and Help Desk Management program! This comprehensive course is designed to equip you with the skills and knowledge needed to excel in the fast-paced world of remote support and help desk management. Our curriculum covers a wide range of topics essential for success in this field. You will learn about the fundamentals of remote support, including troubleshooting techniques, remote access tools, and best practices for providing efficient and effective support to users. Additionally, you will delve into the world of help desk management, exploring topics such as ticketing systems, service level agreements, and customer service strategies. One of the highlights of our program is the emphasis on practical, hands-on learning. Through a combination of lectures, case studies, and interactive exercises, you will have the opportunity to apply your knowledge in real-world scenarios. This experiential learning approach will help you develop the critical thinking and problem-solving skills necessary to excel in a remote support and help desk management role. In addition to technical skills, our program also focuses on developing essential soft skills such as communication, teamwork, and time management. These skills are crucial for building strong relationships with clients and colleagues, as well as for effectively managing your workload in a fast-paced environment. Upon completion of the program, you will be well-prepared to pursue a career in remote support and help desk management. Whether you are looking to work for a tech company, a customer service organization, or as a freelance remote support specialist, our International Diploma will provide you with the knowledge and skills needed to succeed in this dynamic field. Join us today and take the first step towards a rewarding career in remote support and help desk management. Our experienced instructors and comprehensive curriculum will help you achieve your goals and stand out in the competitive job market. Don't miss this opportunity to enhance your skills and advance your career in the exciting world of remote support and help desk management.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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