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Diploma in Remote Support And Help Desk Management
Thursday, 02 May 2024 04:20:38
     

Are you ready to embark on a dynamic career in IT support? Our Diploma in Remote Support And Help Desk Management program is designed to equip you with the essential skills and knowledge needed to excel in the fast-paced world of remote technical assistance. From troubleshooting software issues to providing top-notch customer service, this comprehensive course covers it all. Learn how to effectively manage help desk operations, resolve technical problems remotely, and enhance user experience. With a focus on practical training and real-world scenarios, you'll graduate ready to tackle any challenge in the ever-evolving field of IT support. Start your journey today!



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Remote Support
● Customer Service and Communication Skills
● Help Desk Management
● Troubleshooting Techniques
● Remote Desktop Tools and Software
● Incident Management
● IT Security and Data Protection
● Remote Support Best Practices
● Managing Remote Support Teams
● Case Studies and Practical Applications
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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