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Diploma in Meeting Customers’ After Sales Needs
Saturday, 27 April 2024 14:06:40
     

Are you passionate about providing exceptional customer service? Our Diploma in Meeting Customers’ After Sales Needs program is designed to equip you with the skills and knowledge needed to exceed customer expectations and build long-lasting relationships. Learn how to effectively address customer inquiries, resolve issues, and ensure customer satisfaction post-purchase. With a focus on communication, problem-solving, and relationship-building, this diploma will prepare you to excel in a variety of customer service roles. Join us and take the first step towards a rewarding career in meeting customers’ after sales needs.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
Fast track mode - attain your qualification in just 6 months !
Dedicated Tutor Support via live chat.
Course content
● Understanding Customer Service
● Effective Communication Skills
● Handling Customer Complaints
● Building Customer Relationships
● Resolving Customer Issues
● Managing Customer Expectations
● Providing After Sales Support
● Implementing Customer Feedback
● Developing Customer Loyalty
● Monitoring Customer Satisfaction.
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149


2 months - GBP £99
❼   Payment plans

1 month - GBP £149

2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

Request free information

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