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Certificate in Customer Focus For Strategic Advantage
Monday, 03 June 2024 06:28:08
     

Enhance your organization's competitive edge with our Certificate in Customer Focus For Strategic Advantage program. This comprehensive course equips you with the skills and knowledge to leverage customer insights for business growth. Learn how to develop customer-centric strategies, improve customer satisfaction, and drive profitability. Our expert instructors will guide you through case studies, interactive discussions, and practical exercises to help you apply customer-focused principles in real-world scenarios. Gain a deeper understanding of customer behavior, market trends, and competitive analysis to stay ahead in today's dynamic business landscape. Elevate your customer focus and unlock strategic advantages with this transformative certificate program.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Understanding Customer Needs and Expectations
● Building Customer Relationships
● Implementing Customer Feedback Mechanisms
● Developing Customer-Centric Strategies
● Measuring Customer Satisfaction and Loyalty
● Resolving Customer Complaints Effectively
● Creating a Culture of Customer Focus
● Leveraging Technology for Customer Engagement
● Managing Customer Expectations
● Continuous Improvement in Customer Service
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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