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Certificate in Customer Experience Management
Sunday, 02 June 2024 22:49:58
     

Enhance your career with our Certificate in Customer Experience Management program. Learn how to create exceptional customer experiences that drive loyalty and satisfaction. Gain practical skills in customer journey mapping, feedback analysis, and service design. Our expert instructors will guide you through the latest trends and best practices in the field. Develop a deep understanding of customer behavior and how to exceed their expectations. Join a community of like-minded professionals and expand your network. Elevate your expertise and stand out in the competitive market. Enroll now and take the first step towards becoming a customer experience management expert.



present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
Why choose LSPM ?
● Your qualification is recognised and accepted world over.
● Experience online study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
● Flexible payment plans , pay fee in easy monthly, quarterly or yearly instalments.
● Fast track mode - attain your qualification in just 6 months !
● Dedicated Tutor Support via live chat.
Course content
● Introduction to Customer Experience Management
● Understanding Customer Behavior
● Customer Journey Mapping
● Implementing Customer Feedback Systems
● Building Customer Loyalty
● Measuring Customer Satisfaction
● Handling Customer Complaints
● Creating a Customer-Centric Culture
● Implementing Customer Experience Strategies
● Case Studies in Customer Experience Management
❶   Course duration
The programme is available in two duration modes:
1 month
2 months
❷   Course Delivery

Online

❸   Entry Requirements
  • The program operates under an open enrollment framework, devoid of specific entry prerequisites. Individuals demonstrating a sincere interest in the subject matter are cordially invited to participate. Participants must be at least 18 years of age at the commencement of the course. OR;
❺   Assessment

The assessment is done via submission of assignment. There are no written exams.

❻   Course fee
The fee for the programme is as follows:

1 month - GBP £149

2 months - GBP £99
❼   Payment plans

1 month - GBP £149
2 months - GBP £99
❽   Accreditation

  • This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regula

❾   How to apply?

Simply follow the 2 steps given below to enrol:

(1) Fill enrolment form online at
https://www.lspm.org.uk/enrolment-v2/start.html

(2) Pay enrolment fee of GBP £15
(This can be paid online using credit or debit card)

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